Code of Conduct for Consultants

By using the platform and accepting consulting engagements, consultants agree to abide by the Code of Conduct below:


1. Professional communications: Maintain a high standard of courtesy and professionalism in all interactions with grantees, Nonprofit Builder staff, other consultants, foundation staff, and all other stakeholders.


2. Quality of Work: Deliver high-quality work that meets or exceeds client expectations within agreed-upon timelines.


3. Integrity: Act with honesty, transparency, and integrity in all professional relationships and transactions.


4. Communication and Responsiveness: Maintain open and clear communication with clients, ensuring responsiveness and regular updates on project progress.


5. Tailoring Services to Grantee Needs: Customize services to meet the specific needs and goals of the grantee, avoiding the use of generic or recycled solutions.


6. Confidentiality: Safeguard and respect the confidentiality of grantee information and sensitive data.


7. Conflict of Interest: Disclose any potential conflicts of interest and address them transparently to avoid compromising objectivity.


8. Compliance with Laws and Regulations: Adhere to all applicable laws, regulations, and professional standards in the jurisdiction where you operate.


9. Fair Pricing: Establish fair and transparent pricing practices, avoiding overcharging or hidden fees.


10. Avoid Dependencies: Avoid creating dependencies on your services; empower clients with the skills and tools necessary for self-sufficiency.


11. Cultural Sensitivity: Demonstrate cultural sensitivity and awareness when working with grantees from diverse backgrounds. Seek support from Nonprofit Builder if needed.


12. Non-Discrimination: Uphold principles of non-discrimination and treat all clients and colleagues fairly and with respect.


13. Vendor Lock-In Disclosure: Disclose any potential vendor lock-in situations, especially when recommending proprietary tools with recurring subscription costs.


14. Respect for Grantee Termination Rights: Acknowledge and respect the grantee's right to terminate the collaboration at any point.


15. Environmentally Responsible Practices: Consider and integrate environmentally responsible practices into consulting services when applicable.


16. Adherence to Organizational Policies: Comply with the policies and guidelines of the Nonprofit Builder platform.


17. Continuous Learning and Development: Commit to ongoing professional development, staying informed about industry trends and improving skills and methodologies.


18. Feedback and Improvement: Welcome and act upon constructive feedback from grantees, and Nonprofit Builder staff, to continuously improve performance.


19. Communication of Issues: Promptly communicate any challenges or issues encountered with the grantees to enable collaborative problem-solving and resolution.


20. Honest Feedback to Nonprofit Builder: Provide candid and constructive feedback to Nonprofit Builder, particularly regarding any identified shortcomings and suggestions for improvement in the consulting process.



Last modified: 5 December 2023