By using the platform and accepting consulting engagements, consultants agree to abide by the Code of Conduct below:

 

1. Professional communications: Maintain a high standard of courtesy and professionalism in all interactions with grantees, Nonprofit Builder staff, other consultants, foundation staff, and all other stakeholders.

 

2. Quality of Work: Deliver high-quality work that meets or exceeds client expectations within agreed-upon timelines.

 

3. Integrity: Act with honesty, transparency, and integrity in all professional relationships and transactions.

 

4. Communication and Responsiveness: Maintain open and clear communication with clients, ensuring responsiveness and regular updates on project progress.

 

5. Tailoring Services to Grantee Needs: Customize services to meet the specific needs and goals of the grantee, avoiding the use of generic or recycled solutions.

 

6. Confidentiality: Safeguard and respect the confidentiality of grantee information and sensitive data.

 

7. Conflict of Interest: Disclose any potential conflicts of interest and address them transparently to avoid compromising objectivity.

 

8. Compliance with Laws and Regulations: Adhere to all applicable laws, regulations, and professional standards in the jurisdiction where you operate.

 

9. Fair Pricing: Establish fair and transparent pricing practices, avoiding overcharging or hidden fees.

 

10. Avoid Dependencies: Avoid creating dependencies on your services; empower clients with the skills and tools necessary for self-sufficiency.

 

11. Cultural Sensitivity: Demonstrate cultural sensitivity and awareness when working with grantees from diverse backgrounds. Seek support from Nonprofit Builder if needed.

 

12. Non-Discrimination: Uphold principles of non-discrimination and treat all clients and colleagues fairly and with respect.

 

13. Vendor Lock-In Disclosure: Disclose any potential vendor lock-in situations, especially when recommending proprietary tools with recurring subscription costs.

 

14. Respect for Grantee Termination Rights: Acknowledge and respect the grantee's right to terminate the collaboration at any point.

 

15. Environmentally Responsible Practices: Consider and integrate environmentally responsible practices into consulting services when applicable.

 

16. Adherence to Organizational Policies: Comply with the policies and guidelines of the Nonprofit Builder platform.

 

17. Continuous Learning and Development: Commit to ongoing professional development, staying informed about industry trends and improving skills and methodologies.

 

18. Feedback and Improvement: Welcome and act upon constructive feedback from grantees, and Nonprofit Builder staff, to continuously improve performance.

 

19. Communication of Issues: Promptly communicate any challenges or issues encountered with the grantees to enable collaborative problem-solving and resolution.

 

20. Honest Feedback to Nonprofit Builder: Provide candid and constructive feedback to Nonprofit Builder, particularly regarding any identified shortcomings and suggestions for improvement in the consulting process.

 

 

Last modified: 5 December 2023