DO YOU WANT TO MAKE A BIGGER IMPACT?

At Undaunted Consulting, we know that mission driven staff are a nonprofit’s most valuable resource. Our consultants help you pair the right technologies with efficient procedures to unleash your team’s full potential. Undaunted Consulting is an unapologetically progressive company. We only work with nonprofits committed to organizations that advance social justice and human flourishing. 

SERVICES

Strategic Data Planning

If you want to limit bias in decision making, optimize processes, and prove your impact to stakeholders, then you must have a data-driven culture. We will conduct focus groups and interviews, review policies and procedures, and assess your technologies in light of your goals to identify the strategies and tactics to build that culture. We also help to improve existing technologies, source and set up new ones, train team members, and provide ongoing support to ensure successful adoption of tools that meet your goals and align with your values. 

Tech Systems Audit

Most organizations waste money on software that goes unused — and at the same time, their teams often rely on tools the organization doesn’t even know they’re using.. This adds to costs, causes communication confusion, and compromises security. Through surveys, interviews, and focus groups, we identify technologies and pain points. We analyze each technology and compile a report of those that are redundant and/or under-utilized and make recommendations for what to cut, replace, or make better use of, ensuring that you get the best return from your investment in your tools and your team. 

Case Study: Empower House

Cybersecurity Audit

Targeted hacking (hacktivism) increases as governments become more authoritarian, yet few nonprofits are equipped to deal with even the everyday hacking that we all experience online. We conduct a thorough analysis of your technical systems, policies, procedures, and staff behaviors to find vulnerabilities that hackers will exploit. Then we take steps to fix those vulnerabilities by improving your technologies, helping update your policies, and training (and retraining) your staff to recognize and respond to the kinds of threats you can expect to face. 

Salesforce Overhaul

Salesforce is powerful, but it is also big, bloated, and overly complicated. It is designed for fundraising, but it does not work well for programs or direct services to constituents. We learn about your operations and then make changes so that Salesforce can actually support them. On the frontend, we reduce UI clutter and build automations that streamline the user experience, improving adoption and increasing efficiency. 

Case Study: Cobalt Abortion Fund

Salesforce On-Site

This hybrid service is one of the fastest ways you can improve Salesforce and how your team uses it. We start by surveying and interviewing your team to build a customized training plan. Then we travel to your location to implement those trainings over several mornings. In the afternoons and evenings, our team implements system improvements based on feedback we get during training sessions and in other conversations with teams and departments. We thus optimize Salesforce and your team, bringing both into alignment to better achieve your goals. 

Ethical AI & Automation Strategy

AI can enhance your work—but without clear intention, it can just as easily reinforce bias or waste time chasing hype. We help you cut through the noise. From initial education to hands-on implementation, we assess where AI and automation tools can responsibly advance your mission. We design workflows using platforms like Make, Zapier, and Power Automate to streamline repetitive tasks—think onboarding, donor follow-ups, or email flows—while ensuring human oversight where it matters. If needed, we build custom AI agents, always guided by principles of transparency, data justice, and your organizational values.

Data Analysis & Insight Generation

Your data should tell a story that helps you grow, adapt, and secure funding. We combine qualitative and quantitative analysis to help you understand impact, identify trends, and make informed decisions. Whether you’re evaluating programs, preparing for grant reporting, or planning your next initiative, we develop tailored insights that serve your strategy. We can also translate raw numbers into clear, beautiful dashboards in tools like Tableau, Salesforce, and Google Data Studio—so your whole team can act on what you learn.

Data Cleanup & Management

Messy data slows you down and makes your reports less reliable. We audit your data sources to find inconsistencies, duplicates, and gaps—and then clean, restructure, and optimize your data using tools like Google Sheets, Excel, SQL, Python, and R. Whether you need to standardize mailing lists, prep for a migration, or reconcile conflicting sources, we’ll make your data reliable, actionable, and easier to maintain going forward.

Website Design & Maintenance

Your website is often your first impression—and a critical tool for outreach, fundraising, and community trust. We work with platforms like WordPress, Squarespace, and Wix to design, manage, and troubleshoot websites that reflect your mission and values. Whether you need a full redesign, accessibility updates, or just someone to wrangle plugins and content, we meet you where you are. We also help your team build the skills to manage updates internally, if that’s your goal.

MICROSERVICES

Annual Reporting

Our experts will consolidate and clean your data, analyze it, and generate an outline of key findings and evidence to support it. You will also receive professional charts and infographics to include in your report and marketing copy. By using our services, you get better results more quickly, giving your team more time for important work, and reducing stress for everyone. 

Wordpress Site Audit

Wordpress is a popular site-builder among nonprofits, but not many nonprofits have the in-house expertise to properly secure it. Our experts use a collection of tools to scan your site, simulate attacks, and find the kinds of vulnerabilities hackers can exploit. We provide you with a report of findings that include risks and remediations. 

Doxing Audit

Under increasing threats and harassment, many nonprofits took steps to try to keep their staff from being doxed, but chances are it was not enough. Using only publicly available information, we will provide you with a report of everything we could find out about your staff and volunteers, how we found the information, and what you can do to further protect your people. 

Phishing Simulations

As AI gets more advanced, phishing emails will become harder to detect. We will help you stay ahead of the curve by using the same kinds of targeted social engineering techniques hackers use, but in a safe environment, in order to identify who needs retraining and what policies need refinement. 

Individual or Small-Group Training

Training builds capacity in your organization, reducing costs and improving efficiency. Our experts can train individuals or small groups on a variety of topics and platforms, including…

• Anti-Hacking 101: Protect Yourself from the Most Common hacking Methods
• Preventing Data Breaches: Best Practices for Storing and Accessing Information
• Data Viz for Nonprofits: Level-Up Your Reporting with Powerful Dashboards
• De-Spaghettify Your Data: Dedupe and Standardize Your Data with Automation
• Using AI Effectively and Ethically: Add Efficiency without Selling Your Soul
• And more…

Custom Applications

Does your organization have a need that no existing product can meet? We can build you a custom case, donor, or constituent management system that fills the gap. This can include "full stack" custom code or "low code" rapid apps. 

Case Study: Tennessee Environmental Council 

OUR TEAM

Every one of our consultants has direct nonprofit experience. We understand your needs and challenges from the inside out. We have a strong reputation for trustworthiness, integrity, and affordability. Learn more about our company, team, values, and services at undaunted.llc.

OUR PROCESS

• Assess — Free initial discovery to pair you with the right consultant, followed by a thorough analysis of your needs, systems, and processes. 
• Plan — A collaborative project plan with clear phases, milestones, and expectations. 
• Develop — Follow the plan to deliver your project, with regular check-ins to make sure we are on track. 
• Deploy — Typically we phase delivery of projects to minimize disruptions, and we build capacity through ongoing training and support.