One-to-One Support: What do grantees choose?
Explore our catalog of coaching and consulting project ideas — built from more than 600 recent projects — and see what capacity building looks like in practice.
Technology & digital tools
13 customisable projects
AI tools assessment & policy development
Challenge:
“Staff are using AI tools informally and differently — with no guidance on data privacy, appropriate use, or how to get value from them responsibly.”
CRM selection & implementation
Challenge:
“Donor and stakeholder data is scattered across spreadsheets, inboxes, and individual staff members' heads — relationships fall through the cracks and nobody has a complete picture.”
Digital security training & policy
Challenge:
“Staff use weak passwords, share sensitive files over personal channels, and have no shared understanding of digital risks — your organisation is more exposed than you realise.”
Digital transformation strategy & roadmap
Challenge:
“You watch other organisations embracing digital tools and AI while you feel overwhelmed and left behind — there is no strategy and every change feels ad hoc.”
GDPR & data protection compliance
Challenge:
“You collect personal data from donors, beneficiaries, and partners with no formal compliance framework — and you know it is only a matter of time before that becomes a problem.”
Knowledge Management System Setup
Challenge:
“Your institutional knowledge is scattered across people’s laptops, inboxes, and old folders.”
Microsoft 365 or Google Workspace setup & email migration
Challenge:
“Your team is working from personal email accounts and local hard drives — collaboration is chaotic, files get lost, and institutional knowledge disappears when staff leave.”
Project management tool design & training
Challenge:
“Projects are managed through email chains and personal to-do lists — deadlines slip, accountability is unclear, and leadership has no idea what is actually happening.”
Remote & hybrid team effectiveness
Challenge:
“Your remote or hybrid team struggles to collaborate — communication is fragmented, culture feels thin, and people are less productive than they should be.”
Responsible data use policy
Challenge:
“You collect sensitive data from beneficiaries and partners but your storage, access, and consent practices are inconsistent — and you are not confident you could defend them.”
Salesforce optimisation & automation
Challenge:
“You have Salesforce but it is underused, full of dirty data, and staff have given up on it — its potential as a relationship management tool is almost entirely untapped.”
Tech Capacity Building for Nonprofit Teams
Challenge:
“Your team uses digital tools but lacks the confidence or training to use them fully.”
Technology infrastructure assessment
Challenge:
“You are paying for multiple overlapping tools with no central strategy — nobody knows what you have, what it costs, or whether any of it is fit for purpose.”