Our values
What grantees value most in our consultants
Over the years we've collected hundreds of feedback reports from grantees who worked with our consultants, in over 60 countries and on every kind of organizational challenge. When we analyzed 250+ of them, a clear pattern emerged. Whatever the topic, grantees described a way of working that blends professional excellence with human connection.
The invisible code of our community
Ten shared values
Responsiveness and reliability
They're there when needed: flexible, dependable, and committed to following through.
Empathy and human connection
They listen deeply, care sincerely, and build genuine trust with clients.
Tailored, context-sensitive support
They adapt their approach to each organization's culture, context and capacity.
Professional excellence
They bring depth of experience, discipline and rigor to every engagement.
Impact and transformation
They help teams grow stronger, more confident and more capable, well beyond the final report.
Collaboration and partnership
They work alongside clients as peers and allies.
Generosity and going beyond
They often share extra tools, ideas and encouragement simply because they care.
Learning and growth mindset
They leave behind skills and insight for the future along with the solutions.
Integrity and honesty
They're open, ethical, and grounded in mutual respect.
Inclusivity and respect for diversity
They're sensitive to language, culture and context, making everyone feel seen and valued.
In grantees' own words
What it looks like in practice
Despite not speaking Spanish, she adapted impressively and delivered useful materials, analyses, and recommendations that helped us move forward with internal improvements.
The level of support we received was truly first tier. I'm not an expert but I feel confident having conversations about safeguarding and our policy.
I cannot overstate how much it meant to me in those first few weeks to work with someone who showed she truly cared and believed in me as a leader.
A global ethos of service
The DNA of our consultant network
A global and local community of nonprofit professionals who combine deep expertise with empathy and integrity. Their shared commitment is to strengthen organizations from within, helping them become more confident, effective and sustainable over time.