Topic 1 of 15 · Organisational assessment and development
Nonprofit capacity building and organizational assessment
Free nonprofit capacity building tools, organizational assessments and growth guides, picked for nonprofit and NGO leaders.
- 16 resources
- 11 free
- 6 tools and templates
- 5 sub-topics
Most organisations know something's off long before they can name it. Fundraising stalls, the same three people carry everything, the board drifts. An assessment turns that hunch into a picture you can share with your team and your funders.
Then comes the useful bit: a short development plan that says what you'll fix first, who owns it and what it'll cost. The tools on this shelf do both, and most take a few hours. There's also a section on growing the organisation: what changes as you go from 5 people to 50 to 500, and which roles and systems to add at each stage.
You need this shelf if
- You're about to write a strategy or a big funding proposal and want a baseline first
- A funder has offered capacity-building money and asked what you need
- Your team agrees things feel stretched but can't agree on why
- You're growing fast and the structure that worked at 10 people is creaking
Key questions for leaders
- Which 2 or 3 weaknesses are holding back your work most right now? Bridgespan Organizational Effectiveness Framework survey →
- Do your staff, board and funders see your organisation's strengths and gaps the same way?
- What would you fix first if a funder gave you capacity-building money tomorrow? How to Build an Organisational Development Plan →
- Who owns your development plan, and when will you check progress?
- What stage of growth are you in, and which roles and systems does the next stage need? Nonprofit Lifecycles →
- Is your structure still working, or is everything still going through one or two people? Creating the COO Position →
What's on the shelf
1.1 OD concepts and approaches
- 1.1C001
The Barefoot Guide to Working with Organisations and Social Change
A do-it-yourself guide for leaders and facilitators who help organisations develop in healthier and more human ways. Written by a collective of development practitioners, it covers how to read an organisation, how to facilitate change, leadership, relationships, power and building a learning organisation. A library of downloadable exercises, readings, case studies and diagrams sits on the Barefoot website. Facilitators use it to plan OD processes and run sessions with teams.
Start hereClassicKey manual or guideFree
1.2 Organisational assessment tools
- 1.2C008
Bridgespan Organizational Effectiveness Framework survey
An online team survey on Org360 that runs a Bridgespan-based organisational assessment for nonprofits. It has 85 questions and takes about 34 minutes. Areas include strategic clarity, governance, financial sustainability, and diversity, equity and inclusion, with rating questions and open reflection questions. Leaders, board members and staff respond, and Org360 produces an automatic report with strengths, gaps and a development plan. It is free to use after sign-up.
Start hereEmergingTool or templateFree with sign-upNonprofit Builder tool - 1.2C002
A Guide to Organizational Capacity Assessment Tools
A memo for funders, consultants and nonprofits on choosing and using organisational capacity assessment tools. Informing Change reviewed 91 assessment tools, checklists and guides for the Hewlett Foundation. Sections cover methodology, what a good assessment experience looks like, cross-cutting lessons, how to select a tool and specific situations for using one. A companion spreadsheet database lists the tools. Its main finding is that the process around a tool matters as much as the tool.
ClassicKey online resourceFree - 1.2C003
Organizational Capacity Assessment Tool
A self-assessment spreadsheet that nonprofits complete to rate their own capacity. Developed by the Marguerite Casey Foundation from The Conservation Company's Capacity Assessment Grid, it covers 4 areas: leadership, adaptive, management and operational capacity. It includes instructions for filling it in and a scoring calculation, so organisations can benchmark progress over time. Grantmakers also use the results to understand grantee capacity and track its growth during a grant.
ClassicTool or templateFree - 1.2C004
Organizational Capacity Assessment Tool (OCAT)
A survey-based capacity assessment that a nonprofit's leaders complete to rate the organisation across a set of capacity areas, producing scores that show strengths and gaps. Social Venture Partners and other funders use it to open a conversation with grantees about where to invest in capacity. Social Venture Partners International hosts version 1 as a free Excel workbook.
ClassicTool or templateFree - 1.2C005
Capacity for Conservation
A free online platform for conservation organisations that want to assess their strengths, plan their development and find learning resources. Built by BirdLife International and Fauna & Flora, it includes self-assessment and planning tools on organisational development and resilience, a resource library of over 260 tools and case studies, an eLearning hub with over 40 courses and an archive of recorded webinars. Teams use it to assess themselves and then follow up with matched resources.
CurrentKey online resourceFree - 1.2C007
Pact's Organizational Capacity Assessment
A guide for Pact staff, partners and other organisations that want to run Pact's Organizational Capacity Assessment (OCA). The OCA is a participatory, strengths-based method and tool that helps an organisation measure its capacity, rank its organisational challenges and put improvement strategies in place. The guide sets out how a facilitator prepares and runs the process with an organisation. It is released under a Creative Commons Attribution-ShareAlike 3.0 licence.
CurrentTool or templateFree
1.3 Capacity development plans
- 1.3C010
How to Build an Organisational Development Plan
A toolkit for Indian NGOs and their funders that takes an organisation from diagnosis to an OD plan. The plan document walks users through 4 steps to find where the NGO falls short and plan improvements. A companion Organisational Development Assessment Guide covers 13 capabilities and helps teams choose a short list to work on first. Bridgespan built it with 5 Indian intermediaries as part of Pay-What-It-Takes India. It is licensed CC BY 4.0.
Start hereCurrentTool or templateFree
1.4 Structure and design
- 1.4C011
Reinventing Organizations
A book on self-managing organisations based on 3 years of research. Part 1 traces how new organisational models have emerged over history. Part 2 is a practical handbook with case examples, such as the Dutch home care nonprofit Buurtzorg, on structures and daily practices. Part 3 looks at the conditions these organisations need, how to start one and how to change an existing one. Teams read it before trying flatter structures. An illustrated version also exists.
Start hereClassicKey manual or guideBook
1.5 Growing the organisation
- 1.5C214
Nonprofit Lifecycles
A short book that sets out seven stages a nonprofit can pass through: idea, start-up, growth, maturity, decline, turnaround and terminal. For each stage it describes what programmes, management, governance, resources and systems typically look like. Leaders, boards, funders and consultants use it to place an organisation on the curve, spot the area that lags behind the others and plan capacity work that fits the stage. Copies are sold through the Nonprofit Lifecycles Institute and partners such as SaskCulture.
Start hereClassicKey manual or guideBook - 1.5C215
Growth of Youth-Serving Organizations
A free study by Bridgespan, commissioned by the Edna McConnell Clark Foundation, of 20 US youth-serving nonprofits that grew substantially. It looks at how they grew, what growth did to their finances, how their structures changed, including adding a chief operating officer, more formal systems and new board roles, and what helped or held them back. It comes as a white paper, executive summary and 20 case studies that leaders and funders use to plan for growth.
ClassicResearch and evidenceFree - 1.5C218
Designing and Filling New Positions
A free Bridgespan toolkit for nonprofits that need new or changed roles to deliver a new strategy or growth plan. It sets out five steps: define what the strategy requires, find the capability gaps, design new and modified positions, assess internal candidates and fill the roles. It includes a position profile template, a skills assessment spreadsheet and a case study of a youth nonprofit that added a deputy director and an expansion manager as it grew.
ClassicTool or templateFree - 1.5C219
Scaling Up
Verne Harnish's book on growing an organisation through the stages from a few people to hundreds. It's built around 4 decisions every growing organisation has to get right: people, strategy, execution and cash. It comes with one-page worksheets, including the One-Page Strategic Plan, and routines such as daily and weekly meeting rhythms and priorities. Written for companies, it's widely used by nonprofit leadership teams that are growing fast.
ClassicKey manual or guideBook - 1.5C226
Good to Great
Jim Collins's study of companies that moved from good results to great ones and stayed there. It introduces ideas many nonprofit leaders now use: level 5 leadership, first who then what, confronting the brutal facts, the hedgehog concept and the flywheel. Collins's website offers free tools to go with it, including a diagnostic tool, a discussion guide and a vision framework.
ClassicKey manual or guideBook - 1.5C227
Good to Great and the Social Sectors
A short monograph in which Jim Collins applies Good to Great to nonprofits, schools, hospitals and other social sector organisations. He covers how to define and measure greatness without profit, how to lead when power is spread out, how to get the right people when you can't pay much, how to rethink the hedgehog concept around passion, best at and resource engine, and how to turn the flywheel through brand. It runs to about 35 pages.
ClassicShort readBook - 1.5C216
Creating the COO Position
A free Bridgespan article on when and why nonprofits add a chief operating officer, drawn from a survey of COOs and interviews with COOs and executive directors. It covers the usual triggers, such as a chief executive stretched by a growing staff or a growth plan to deliver, the worries executive directors have about sharing control, and how organisations managed the transition. It links to Bridgespan's wider set of COO resources, including sample job descriptions.
CurrentShort readFree
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“Your structure is creating bottlenecks and duplicating effort — nobody is sure who is accountable for what, and the organisation is holding itself back.”See project
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