Resource library · free toolkits, templates and guides
The practical library for people who build nonprofits
211 really practical toolkits, templates and guides for nonprofit and NGO leaders, and the consultants and funders who support them. A mix of the classics and newer methods.
Suggestions are welcome211 resources · 15 topics · 137 publishers · 197 free to use
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8 resources found
- Search: feedback
- 7.4C096
Feedback Resources
A resource page from Feedback Labs that groups tools for listening to the people organisations serve into 3 stages. Getting started includes research, a feedback tools repository and funder listening guides. Establishing practice includes the Feedback Quiz, a crash course and Listen4Good's step-by-step guide to equity-centred feedback. Later resources include LabStorms, a fellowship and a conversation deck. Nonprofits and funders use it to build feedback loops.
Start hereCurrentKey online resourceFree - 7.4C098
Happy Beneficiaries
A 3-question pulse survey that measures beneficiary satisfaction in about 2 minutes. It asks how likely people are to recommend the organisation, why they gave that score and what could improve. Nonprofits run it continuously at events, after services or at other contact points, then read an AI-written report with scores and suggested actions. Use is free with sign-up.
EmergingTool or templateFree with sign-upNonprofit Builder tool - 4.4C058
Management in a Changing World
A management handbook from The Management Center for managers in nonprofits, education and social change groups. It follows Managing to Change the World and pairs the Center's established tools with new approaches and stories. Topics include building relationships, delegating, setting roles and goals, prioritising and deciding, developing staff, giving and receiving feedback, handling performance problems, managing up and sideways, and building a healthy team culture.
Start hereCurrentKey manual or guideBook - 4.1C046
Nonprofit Leader All-Rounder 360
A 360-degree feedback survey for nonprofit leaders with 74 questions across 16 leadership domains. The leader rates themselves and invites colleagues, board members and staff to rate them, so self-view can be compared with others' views. It takes about 30 minutes to complete and is meant to be repeated every 6 to 12 months. Org360 produces a report with scores, strengths, growth areas and a development plan.
EmergingTool or templateFree with sign-upNonprofit Builder tool - 5.2C066
The Culture Map
A book by INSEAD professor Erin Meyer on how national cultures differ at work. It sets out 8 scales: communicating, evaluating, persuading, leading, deciding, trusting, disagreeing and scheduling. Readers plot cultures on each scale to see where colleagues are likely to clash. Managers of international and multicultural teams use it to name sources of friction around feedback, decisions, trust and time, and to adjust how they work together.
ClassicKey manual or guideBook - 5.2C067
The Fearless Organization
A book by Harvard Business School professor Amy Edmondson on psychological safety at work. It explains what psychological safety is, why it matters for learning and performance, and what happens when people stay silent. Using case studies from many sectors, it gives leaders a set of practices for setting the stage, inviting participation and responding well when people speak up, admit mistakes or raise concerns. Team leaders and managers use it to build candid teams.
Start hereClassicKey manual or guideBook - 7.4C097
Core Humanitarian Standard on Quality and Accountability
The 2024 revision of the Core Humanitarian Standard, launched in March 2024 after a 2-year consultation with more than 4,000 contributors in over 90 countries. It sets out 9 commitments to people and communities affected by crises and can be used by any person or organisation that supports them. Organisations use it to check their own practice and as the basis for verification. The booklet comes in 17 languages.
CurrentKey manual or guideFree - 4.4C056
Effective Delegation Process and Worksheet
A short guide and worksheet for managers who hand off work. It sets out 3 steps: agree on expectations using the 5 Ws and roles such as MOCHA, stay engaged through check-ins and reviews of work in progress, and debrief to share feedback and lessons. It explains how to adjust involvement to the person's skill and capacity and the task's stakes. The worksheet follows the 3 steps and comes as a Google Doc or Word file.
CurrentTool or templateFree
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