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Communications & messaging

Nonprofit website redesign and UX

Signs you need a website redesign

Your website is embarrassing — it's outdated, hard to navigate, and fails to convert the visitors you do get into donors, supporters, or partners.

What you'll achieve

A clear, well-structured website that communicates your mission immediately and guides different visitors toward the right action.

How a Nonprofit Builder consultant helps

  • Conduct a UX audit, define the site architecture and content requirements, oversee or deliver the build, and test before launch.

Key deliverables

  • UX audit report, site map and wireframes, content brief, developed and tested website, post-launch review.

From the resource library

Free tools and guides to get started

  • 9.1C117

    Smart Chart 4.0

    An online planning tool from Spitfire Strategies for foundations and nonprofits. It takes a team through 6 steps to build a communications plan tied to the organisation's goals, covering objectives, audiences, messages and tactics. It is used online at smartchart.org, and a PDF version can be downloaded. Teams use it in planning sessions to test whether each communications choice supports the change they want.

    Start hereCurrentTool or templateFree with sign-up
  • 9.2C119

    Dóchas Guide to Ethical Communications

    A guide from Dóchas, the Irish network of international development and humanitarian NGOs, for anyone who produces images and stories about the people NGOs work with. It updates the 2006 Dóchas Code of Conduct on Images and Messages. It sets out 3 core values and 4 commitments: authentic representation, contributor-led stories, informed consent, and doing no harm. Each commitment has practical steps, reality-check questions and a final checklist. Signatories follow 10 minimum requirements.

    Start hereCurrentKey manual or guideFree