Conflict resolution skills for nonprofit managers
Your managers avoid difficult conversations because they are afraid of making things worse — so small tensions fester until they become serious problems.
What you'll achieve
Managers who can recognise conflict early, address it calmly and constructively, and prevent small issues from escalating.
How a Nonprofit Builder consultant helps
- Design and deliver a practical training programme covering conflict styles, de-escalation techniques, and structured approaches to difficult conversations.
Key deliverables
- Training session, conflict resolution toolkit, real-life case simulations, manager reference guide, recommended practice scenarios.
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From the resource library
Free tools and guides to get started
- 4.4C058
Management in a Changing World
A management handbook from The Management Center for managers in nonprofits, education and social change groups. It follows Managing to Change the World and pairs the Center's established tools with new approaches and stories. Topics include building relationships, delegating, setting roles and goals, prioritising and deciding, developing staff, giving and receiving feedback, handling performance problems, managing up and sideways, and building a healthy team culture.
Start hereCurrentKey manual or guideBook - 4.1C043
A Guide to Building a Successful Leadership Development Program
A step-by-step guide for organisations that design or fund leadership development programmes. It draws on evaluations of the fellowship programmes run by Schusterman and the Rockwood Leadership Institute. It sets out 5 recommendations: make space for openness, develop emotional intelligence, build relationships on purpose, design a sound coaching approach and promote collaboration across sectors. It also includes a programme-building checklist, evaluation findings and further reading on equity in leadership development.
CurrentKey manual or guideFree
All 19 resources on leadership and management All 9 resources on wellbeing and resilience