Knowledge management system setup for nonprofits
Your institutional knowledge is scattered across people’s laptops, inboxes, and old folders.
What you'll achieve
We design a centralized, well-organized knowledge base to capture and share internal know-how, reports, templates, and lessons learned across your team.
How a Nonprofit Builder consultant helps
- Assess how knowledge is currently stored and shared, design the information architecture and workflows for a practical knowledge system, and help you set up the tools and habits to keep it useful.
Key deliverables
- Knowledge management system design, information architecture, folder or wiki structure, documentation templates, governance and maintenance guidance, staff training session.
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From the resource library
Free tools and guides to get started
- 12.2C157
Responsible Data Handbook
A handbook on the ethics and risks of collecting and using data about people in international development work. It follows the project lifecycle: designing a project, managing data, getting, understanding and sharing data, and closing a project. Chapters can be read alone or in sequence. A team of 12 practitioners wrote it in a 3-day book sprint. It is free under a CC BY-SA 4.0 licence.
Start hereClassicKey manual or guideFree - 12.2C156
Getting Started with Data-Driven Decision Making: A Workbook
A short workbook that takes a nonprofit manager from a question to a simple process for using data in decisions. 9 worksheets guide the user to define an action question, decide what it means for the organisation, list what could be measured and what data exists, choose metrics, set a process for using them, and write an implementation action plan. Managers complete it alone or with a team.
ClassicTool or templateFree